Introduction
Depending on your country's legislation, your customers will be required to enter their PIN code for a payment to be processed.
For instance, the maximum amount that can be paid without a PIN code is 50 euros in many European countries.
Note. Please note that digital wallet payments (Apple Pay, Google Pay, Samsung Pay) are exempt from this requirement as the security checks will have already been performed on the customer's phone.
How to accept a payment with a PIN
1. Enter amount
On the Home page, enter the amount you would like to charge and select Charge.
2. Accept payment
Now, the customer can hold their payment means against the device.
Depending on the device you have, the NFC antenna could be in different areas.
When positioned correctly, a loading screen will appear.
3. PIN check
Hand over the terminal to your customer so they can enter their PIN code.
Note. This step won't be required for the customers who pay with their Digital Wallet (Apple pay, Google pay, Samsung pay).
Pin is required when amount surpasses a certain threshold (depending on each geography) or in certain specific instances like Soft Decline. If Pin is required, cardholder will be expected to enter their PIN for authorization request to be sent to MPG. Please note that :
To be compliant with PCI DSS, no other version of the PIN screen than the two versions below can be deployed :
PIN screen with randomized placement in the screen
PIN with scrambled numbers
If transaction following pin entry has failed, a retry button brings user back to phase 4 with the same amount
If user cancels the transaction from Pin Entry screen, SDK displays a screen with a 10-second timer informing cardholder no charge will be incurred (Requirement for AEX CB)
4. Provide payment receipt
Once the transaction is accepted and processed, you'll have an access to a receipt that can be shared with the customer via QR code or sent by e-mail.