Troubleshooting: First steps

What type of problem does your terminal have?

  1. My terminal does not turn on
  2. First activation failed
  3. No internet connection
  4. Battery issue
  5. “Tampered” message is displayed
  6. Printing malfunction
  7. Payment failure

Do you want to run diagnostic tests?

Checkout how to do first row of tests; If you want to do extensive testing, you can also go to a more advanced testing menu.

Frequently Asked Questions

You can also checkout the most Frequently Asked Questions.

None of the above?

Reach out to our customer support (Market Pay Assist).