Add Solutions

Overview

A solution represents the payment configuration assigned to a store. Solution creation is handled entirely within the Hub.

Note: The Pricing policy section is only displayed for Acquiring & Acceptance and Acquiring Only companies. It is not shown for Acceptance Only merchants.

Access the Solution Creation Form

You can access the solution creation form in two ways:

• From the confirmation page displayed after completing store creation, click Add solutions.

• From the Submissions page, click Add solution at the top of the page, or click + Add solutions in the Solutions column next to the relevant store.

Fill In the Solution Details

Start by selection the Solution you'd like to add to the Store. 

General Information

The exact list of fields depends on the selection Solution. Here's what you'll get for Payment Terminals solution. 

Note: Terminals' serial numbers can be added one by one or in mass by pasting serial numbers separated by commas. 

Optional Features

Some features can be enabled at the solution level. Their availability depends on the solution type.

Payment Methods

The payment methods displayed in the form depend on the offer type, solution type, and country of the account. Select all methods that apply to the merchant.

Some payment methods require a Merchant ID (MID) to be entered manually. These are indicated in the tables below.

International Card Networks

Domestic Card Schemes

A2A & Bank Transfers

Digital & Mobile Wallets

BNPL (Buy Now Pay Later)

Vouchers & Gift Cards

Pricing Policy

The Pricing policy section is only displayed for Acquiring & Acceptance and Acquiring Only companies.

You can configure either a single default pricing policy that applies to all card brands, or multiple pricing policies each applying to one or several specific brands. Thresholds can also be added to apply different rates depending on transaction volume or amount.

Step 1 — Set up thresholds (optional)

Click Add thresholds to define volume-based pricing tiers. In the threshold setup dialog, select the threshold type and define the ranges:

Click + Add more thresholds to add additional tiers, then click Add thresholds to confirm.

If no thresholds are needed, skip this step and proceed directly to configuring Pricing policy 1.

Step 2 — Configure pricing policies

Click "Pricing policy 1 to expand the configuration panel.

The policy grid displays rates organised by card type (Credit / Debit), card origin (National / EU / Extra EU), and card holder type (Business / Consumer). Click the edit icon in any cell to set the rates for that combination.

For each cell, a Pricing setup dialog opens with the following fields:

Click Save to confirm the rates for that cell.

Step 3 — Assign the pricing policy perimeter

Once rates are configured, scroll down to the Pricing policy perimeter section. Select the card brands this policy applies to. Available brands include: Visa, Mastercard, Maestro, V Pay, Bancomat, Bancontact, and others depending on the payment methods selected earlier.

Click Apply to save the policy perimeter.

Repeat Steps 2 and 3 to add additional pricing policies if needed.

Add a Second Solution (Optional)

You can add a second payment solution from the same form using the Add payment solution 2 (optional) section. Each solution has its own General information, Payment methods, and Pricing policy configuration.

Review and Submit

Once all fields are complete, click Review & submit to see a summary of the information you entered. Review the details and click Submit to confirm.

After submission, the solution appears as Completed in the Submissions page. When all three onboarding steps show Completed, the merchant is fully active and ready to accept payments.